Legal — Terms, Guarantees & Notices
This page sets out the legal terms governing Nexoria's services in Australia including consumer guarantees, dispute resolution, limitation of liability, ABN and governing law (Victoria).
- ABN: 32 874 153 902
- Registered office: Apt 5, 128 Lygon Street, Carlton, VIC 3053, Australia
- Contact (legal):Nexoria@outlook.com
Terms of Service
Nexoria provides design services, consultations and recommendations. By engaging our services you agree to these Terms. Services are provided subject to availability and our standard fees, confirmed in writing prior to commencement.
Scope & Engagement
Deliverables, timelines and costs are set out in a proposal or contract. Any additional work requested by the client will be billed separately. Clients must confirm acceptance of a proposal in writing.
Fees & Payment
Invoices are payable as specified in the contract. Overdue amounts may incur interest. All prices are in AUD and exclude goods/services tax unless specified.
Key Notices
- We are not a builder; any construction work should be performed by licensed contractors.
- Designs are indicative and may change due to site conditions or supplier availability.
- Clients should obtain independent structural or compliance advice where required.
Consumer Guarantees & Cooling-Off (AUS)
Under the Australian Consumer Law (ACL), consumers have guarantees for services that they are rendered with due care and skill and fit for purpose.
Intellectual Property
All design concepts, drawings, images and documents produced by Nexoria remain our intellectual property unless otherwise agreed in writing. Clients are granted a licence to use deliverables for the purpose for which they were provided.
Reproduction, modification or commercial use of our materials without permission may constitute infringement. Please contact us to request licence terms for broader use.
Third-party materials
Where we supply or recommend products, third-party supplier terms and warranties apply. We provide supplier details where available.
Limitation of Liability & Indemnity
To the extent permitted by law, Nexoria's liability for any loss arising from our services is limited to the fees paid for the relevant service. We are not liable for indirect, incidental or consequential losses.
Clients agree to indemnify Nexoria against claims arising from client-supplied information or instructions that infringe third-party rights or statutory requirements.
Governing law
These terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the jurisdiction of Victorian courts unless otherwise agreed.
Seek independent legal or financial advice for significant projects or contractual arrangements.
Dispute Resolution & Complaints
We aim to resolve disputes quickly and fairly. Follow the steps below to lodge a complaint:
- Contact our client support on Nexoria@outlook.com describing the issue and desired outcome.
- If unresolved within 14 days, request escalation to our practice manager.
- If still unresolved, parties may consider mediation or an external dispute resolution scheme.
For consumer matters, you can also contact the relevant state consumer protection agency or the Australian Competition and Consumer Commission (ACCC) for guidance.
Quick contacts
Phone:+ (61) 42 973-85-61
Email:Nexoria@outlook.com
Address:
Apt 5, 128 Lygon Street, Carlton, VIC 3053
Legal & Notices
Send legal notices or formal complaints using the form. We will acknowledge receipt within 5 business days.
ABN: 32 874 153 902